BLArticle®
The personal touch of a blog; the informative touch of an article.
Airlines – Equal Opportunity Irritators
Hey, I have a novel idea – let’s pick on an industry that doesn’t seem to be in the news enough; the airline industry. Before you say, “Come on Rob, are you running out of blogs already!? This is too easy!” I’ll make you a deal. We’ll just...
A Return To Royalty
Some blogger I am. A momentous milestone in my Road Warrior life came and went a couple of months ago, and I forgot to mention it. Let me make amends for my careless transgression. I’m a Premier again with United Airlines. For those who don’t travel,...
The Battle to Implement
There’s a battle that’s been brewing for some time now in the field of training. This battle is between those who have been trained, and those who manage those who have been trained. In short, management believes that when they have invested in a process,...
The Only Thing We Have to Fear is… The Fear of Change
For over two decades I have asked audiences a simple question, “What is your biggest fear?” The question is asked not to depress my audiences, or to place a dark cloud over the session I am about to conduct, but rather to expose these fears, and ultimately work...
Too Good to Receive Help
Have you ever felt you were so good at what you did that you did not need any help in getting better? The bad news is, if that describes who you are, you are in a lot of trouble. The good news is, you are one decision away from getting out of...
Shoot the Sales Trainer
Conventional sales techniques have not worked well in the past, and they sure as heck don't work very well today. In spite of the millions of dollars spent annually to train corporate sales forces how to sell, they fail again and again. There are two major reasons for...
Taming the “Victim Voice”
This week I found myself out in Los Angeles with a rare opportunity. I had the opportunity to perform a business “do-over.” Let me jump in the “Way Back Machine” and give you the back-story here. Six years ago I conducted a seminar in Las Vegas that did not go...
“Tales From The Field”
This week I had the privilege of receiving an email from someone I have been coaching regarding a deal they landed. I liked this person before I received the email. I grew to respect this person after I received the email. Let me tell you why. What I read was more...
For Want of an Upgrade
Now that we are heading out of summer and into cooler days, here's a reprint of an article I wrote last winter. Enjoy... I've never been one for big cars. At 5’ 10”, or at least that’s how I was listed in my high school basketball program, I just don’t feel right in...
Count to… Tomorrow
Have you ever heard the expression, “Before you respond, count to ten” before? In this economy I’m changing that expression to, “Before you respond, count to… tomorrow.” Counting to ten just isn’t long enough anymore. That’s because we’re all a little raw right now....
The Real Story
I promised I would not write this particular blog. I promised my niece Stacy, and I promised myself. Who needs to hear about some pathetic mishap on another road trip? Nope, I wasn’t going to write about this one… that is until I figured out what the real message of...
A Chance Encounter
I’m a writer. If you haven’t figured this out by now, you don’t know Rob Jolles. I didn’t say I was a great writer; I’ll let you be the judge of that, but I do like to write. I’ve been doing it my whole life. The absolute best times I like to write are when I’m on...
A Decision & Performance To Remember
For twenty-five years I’ve either pulled a microphone out of a mike stand, or clipped a microphone to my tie and worked a room. Sometimes for an hour, sometimes for a day, and when I was younger, sometimes for as long as two weeks. I thought I had...
The Power To Delete
In a life full of firsts, I had a first this week that marked a rather momentous occasion. It brought me back to some other firsts. I remember my first cavity, my first taste of lobster, and my first car. This week’s first was more on the social side...
So That’s Why You Post!
Last week I did something I rarely do. While sitting in the airport in San Francisco, and clearly at a weak moment, I pulled out my trusted iPhone, poked my Facebook App button, and punched in this short message… “Sitting in San Francisco, waiting on a delayed flight...
The Rules Of The Blog Road
I am ready to take the blogging plunge. It’s time to join this unique generation and belch out my thoughts. I’ll bet you can’t wait! Just imagine, you get to hear everything I’m thinking. How fascinating is that? I’ll answer that question for you: “It’s not...
“Rob is an expert not only in the art of influence,
but also in human nature.”
~Ken Blanchard,
coauthor of The One Minute Manager® and Trust Works!