by Rob Jolles | Mar 26, 2021 | Coaching and Mentoring
I’ve been noticing a new, rather disturbing phenomena that seems to be settling in on many of my virtual conversations. The sound is good, the camera is sharp, the connection seems adequate, and the lighting is generally fine. In our race to master this unique form...
by Rob Jolles | Mar 12, 2021 | Sales Training
It seems basic to be told, taught, and monitored to ask questions when we communicate with clients. I can’t imagine anyone who has been trained to sell who has not been taught this lesson… and taught this lesson multiple times. Well, I’m here to tell you it’s...
by Rob Jolles | Feb 26, 2021 | Coaching and Mentoring
About nine years ago, I wrote a four-part BLArticle® miniseries dedicated to dealing with how to handle difficult behavior without direct confrontations. There are a handful of ways to professionally avoid confrontations… but that doesn’t mean there’s never a...
by Rob Jolles | Feb 12, 2021 | Sales Training
default: a selection made usually automatically or without active consideration. I think we all have a love/hate relationship with the default settings within our computers. In theory, these settings are designed to make our lives easier, and to help us do our jobs...
by Rob Jolles | Jan 29, 2021 | Self Help
A few years ago, I was invited to go on a Segway tour of Washington, D.C. Having never been on a Segway before, I was a bit anxious, but I didn’t really have a choice. I had auctioned off the ten-person tour for a charity, and part of the package was for me to...
