by Rob Jolles | Jan 10, 2020 | Sales Training
One of the most difficult decisions a person can go through is the decision for change. That decision can be both elusive and precarious. It’s elusive because it can take years of living with a problem before we decide to do something about it. It can be expensive...
by Rob Jolles | Dec 27, 2019 | Motivation, Sales Training, Self Help
We’re coming up on New Years Eve, and with it, comes a whole lot of New Year’s Resolutions. I call them promises. I promise to be a better person. I promise to be a better father or mother. I promise to be a better friend. I promise to work harder. I...
by Rob Jolles | Nov 29, 2019 | Sales Training
I know we’re beginning the holiday season, but I need to get something off my chest. So, in the best curmudgeon voice I can muster, let me tell you what really bugs me about this season of shopping. You wander into a store, you cast your doubts aside, and you finally...
by Rob Jolles | Nov 1, 2019 | Motivation, Sales Training
Before a presentation, I typically like to pace around quietly and keep to myself. While I was outside getting into my speaker zone, (yes, we do that,) I ran into an interesting individual. I was alone in the hallway except for a man who was also pacing around a bit,...
by Rob Jolles | Oct 18, 2019 | Sales Training
Finish this sentence: “Once a customer agrees to a deal, and they have signed their name on the line that is dotted, you ___________________!” When I learned how to sell, I was taught there were three answers to that question. “Leave!” “Leave now!” “Leave right now!”...
by Rob Jolles | Sep 6, 2019 | Sales Training
NEGOTIATION: a formal discussion between people who are trying to reach an agreement Reaching an agreement sounds easy enough, right? Whenever you hear anyone lecture on negotiation skills, you always hear the same thing: The goal is to create a win/win agreement. How...
