by Rob Jolles | Feb 8, 2019 | Sales Training
For people who sell, there are many difficult objections that they need to prepare for; cost, trust, and urgency, to mention a few. One of the leading objections, however, is often misread. As a matter of fact, if you aren’t paying close attention, you’ll never see...
by Rob Jolles | Jan 25, 2019 | Sales Training
We spend a great deal of time, effort, and training on how to make the sale, and rightfully so. But I want to ask this; what do you do when you do not make a sale? The fact is, no matter how talented you are as a salesperson, no one has a 100% closing...
by Rob Jolles | Dec 14, 2018 | Sales Training
There I was, sitting down with a nice cup of coffee and watching a ballgame. An advertisement came on the air from not just any bank, but my bank. It turns out that Capital One bank is really going to shake up the banking industry. According to Capital One, “all...
by Rob Jolles | Jun 1, 2018 | Corporate Communications, irony, Sales Training
I went to dinner with my wife recently, and I felt like having a nice, cold beer. When our waitress came to the table, I asked if they had one of my favorite beers; a Sam Adams. I happen to really like the taste of that particular beer. Turns out the restaurant...
by Rob Jolles | Apr 20, 2018 | Sales Training
When I work with sales people and consultants, I can always count on one question being asked when we begin to talk about opening tactics: “How long do you schmooze for?” It’s a great question… and a complicated answer. For those who don’t know what the word...
by Rob Jolles | Mar 23, 2018 | Coaching and Mentoring, Sales Training
Typically, we talk too much, we listen too little, and we tend to overwhelm others with our vast array of knowledge. That’s neither persuasive nor pleasant. It’s not a secret that I’m not a fan of product pitches. We’re led to believe that, by mastering our ability to...