One of the hottest topics in selling, or professional speaking, is story telling. After all, when you tell a good story, you can make your key point more memorable. As a matter of fact, it’s over twenty times more memorable than just presenting facts! What’s more, a good story can inspire people to get behind the idea you are putting forth.
It sounds like the art of storytelling is a “can’t miss” technique to energize the way we communicate. So why do so many people have trouble landing a good story? I’ll bet that you’ve been the recipient of plenty of stories that just don’t land. It’s confusing because so much has been written about how to tell a good story, and yet, it isn’t as easy as it seems.
The truth is, most of the techniques that are written about storytelling seem to center on the story itself. Setting the mood, using bold adjectives to grab the attention of your audience, using the right words, and allowing your audience to use their imagination, are all techniques that can make your story better. Unfortunately, there are two extremely important moves that are often left out…
Transition to the Story
The first mistake people tend to make is, due to the focus on the story itself, they forget the transition to the story. Watch a good comedian and you’ll learn that a joke or a story doesn’t come from nowhere. The joke or story comes in so seamlessly that it feels as if he or she just thought to add the story. Not only that, it sounds as if the story is being told for the first time. Without the transition, it feels like the speaker’s notes say this: “Insert story here.” Your audience can feel it. It’s the difference between an audience feeling like a story is being told just for them, as opposed to feeling like they’re listening to an old story that’s been told many times before.
You can solve this first issue by carefully, and deliberately, crafting a transition to your story. I do believe in spontaneity, but not here. You can make this transition “sound” spontaneous, but that’s going to come from the way you say your words versus the words themselves. A well-placed pause, followed by a facial expression that suggests, “Wait, I think this might help!” fits well here. This will allow you to appear like you’ve accidently stumbled into a story you don’t tell all the time. Now you can move to this great story of yours with a much more authentic feel to those who are listening.
Transition Back to the Audience
The second, and biggest mistake people tend to make is that there’s no real transition back to the audience. Let’s assume that the story you tell is a story you’ve told a few times before. The more you tell that story, the more obvious it seems to be as to why it pertains to your main point… but that’s to you! No matter how great a storyteller you may think you are, the reality is that your audience may drift away during stories. You may have told an interesting, funny, and powerful story, but there are no guarantees that your audience understands the moral of your story. They may not understand how that story relates directly to them, and ironically, it might serve only as a distraction from the point you are trying to make.
We solve this second issue by methodically transitioning back to your audience. Don’t just finish your story and assume the connection has been made. Be clearer and try using phrases like this:
- “The reason why I told you that story is because…”
- “What that story means to you is this…”
- “Now, let me directly connect you to this story…”
I’m not questioning the value of a good story, but I am questioning how well those good stories serve as tools for you to prep your audience for your message. Focus on those transitions and you won’t just be telling stories; you’ll land those stories making those key moments much more effective to those who are listening.
- I am launching my new podcast called, “Pocket Sized Pep Talks.” My good friend Glenn Cackovic, Managing Partner of GlobalMacro Partners, LLC came on the show to discuss his leap from the corporate world to the entrepreneur world. Go to your podcast app, have a listen, rate us, and follow us! More interviews coming every other week! If you don’t have a podcast app, you can listen here: https://pocket-sized-pep-talks.simplecast.com/episodes/tips-on-becoming-an-entrepreneur
- I had the privilege of sitting down and spending nearly an hour talking to Jay Izso, on his show, “A New Direction.” We talked about a book I wrote a few years ago called, The Way of the Road Warrior, and the enormous challenge of balancing the work we do, and the families that support us while we do it. So many of us struggle with one of the most fundamental needs of our families; our prescience. Give it a listen – I’m quite sure you’ll enjoy it! https://www.jayizso.com/lessons-life-business-way-road-warrior-rob-jolles/
- I’ve appeared on the Small Business Advocate Show with Jim Blasingame for almost 20 years now, and you’ll find dozens of our conversations on his website. Here’s a link to over 100 interviews done over the years including my most recent that explores the myths and techniques involved in closing. https://www.smallbusinessadvocate.com/small-business-experts/rob-jolles-134
- Clearly, I do my fair share of interviews, but this interview with the Salesman Podcast was a lot of fun, and if you’re looking to Change Minds, one you should find interesting… https://www.salesman.org/the-simple-step-by-step-process-to-influence-anyone-with-rob-jolles/
- Onward Nation: https://predictiveroi.com/podcasts/rob-jolles/
- As a 30+ year professional speaker and trainer, one of the most common questions I get is this: “How do we make sure the training sticks?” Take a moment and listen to this podcast; “SalesChats” with John Golden. If you want to know why most training fails, listen up! https://www.youtube.com/watch?v=KR3dDOlTK7U&list=FLxBXKhqz0xBwbUPMqNthAJA&index=2&t=1293s
Rob, thank you for sharing this. I probably learned a lot of my story telling techniques from you and Zig Ziglar. Well done and thank you so much.
Well… that’s some rare air there! I’m grateful for the comments! Thanks for posting Neil.
Thanks, Rob. You hit the nail on the head. These are helpful points to me, because most my previous talks/presentations are focused on research, esp. data, which sometimes ended up a story using data. Here I learned how to better connect stories with people in real life.
I think that’s the key; not just telling your stories, and not just assuming everyone makes the connection you are looking for, but manually making that connection for them. Thanks so much for posting Hui!
Excellent! The best ever lesson about an often missing part of lessons on storytelling. Thanks Rob!