The Three Magic Words That Simplify Closing

At the tender age of 21, I began my career in selling at New York Life.  I found that just hearing the word, “close,” sent chills through me.  It’s one thing to sit and talk to a prospect, but it’s quite another thing to know that, at some point in the conversation, I...

Keep It All In Balance

Want to know a word that ironically trips a lot of people up?  That word is “balance.”  It is such a simple word, but it becomes complicated when you look at its applications. First, we seek balance in our lives.  We want to be good to our friends and spouses, but...

Avoiding The Voices

Earlier this week, a client contacted me and made a simple, straightforward request:  She asked for a program I don’t offer.  I’m not trained in this particular topic; I don’t write about it, and I don’t deliver modules on it.  My mind had a field day with that...

Why You Want Objections And How To Get Them

Too often, I see salespeople become almost dejected at the hint of an objection from a prospect they’re working with… and it puzzles me.  Sure, an objection may very well slow you down, and may jeopardize your ability to make a sale, but do you really want to spend...

Me Nervous? Never!

This week I received an unusually high number of calls from clients who, for the lack of a better word, are nervous.  They are nervous about the market.  They are nervous about the economy.  They are nervous about their budgets.  They are nervous about the companies...