The Function of Dysfunction

I respect anyone who meticulously prepares to do the very best he, or she, can, no matter what the task. I certainly expect that same preparation from my doctor, my lawyer, my accountant, and the many other people I count on. I also expect that same level of...

Double-Check Your Checklist

It seems like such a simple matter. You’ve been scheduled to deliver a short presentation, perhaps a keynote. As with every presentation you deliver, a lot is riding on this one. In your mind, you’ve prepared in every way imaginable. Your checklist looks something...