Not Letting A Sniper Off The Hook

When I work with clients who want to learn how to speak like a professional, one of the first things we work on is dealing with aggressive behavior from members of the audience. It’s an important topic and one that deserves our attention. When I wrote the book, How to...

The Anatomy of Starting a Workshop

Let me set the stage for you: You’ve spent months preparing for a workshop you’re going to be delivering.  It’s just days away from your delivery, and your anxiety is kicking into gear.  Of course, most anxiety is caused by a fear of the unknown. I’m going to knock...
The Best Move In Objection Handling

The Best Move In Objection Handling

Spoiler Alert: You don’t need to say a thing! Everyone experiences objections when selling.  It’s a natural step of the selling process.  You need to hear the questions your prospect wants answered, and you need to answer those questions without talking too much when...