by Rob Jolles | Dec 13, 2013 | Coaching and Mentoring, Corporate Communications, Motivation
When it comes down to doing a job for a customer, it often boils down to two things; price and performance. The first is negotiable; the second is not. To me, this is a black and white issue, but it never ceases to amaze me how confused some people can get over...
by Rob Jolles | Nov 29, 2013 | Coaching and Mentoring, Corporate Communications, Sales Training
Recently, I went to Tanzania, and like many African countries, tourism is one of the few sources of income for this struggling population. Wherever you go, and whatever you do, you will find a cluster of friendly faces with bags of trinkets following you around. ...
by Rob Jolles | Nov 15, 2013 | Coaching and Mentoring, Corporate Communications, Motivation, Public Speaking
No matter how many times you have delivered the same presentation, there are always unknowns. The message might not change, but the audiences sure do. Clearly, the more you deliver the same message, the tighter that presentation becomes. But what about the...
by Rob Jolles | Nov 1, 2013 | Motivation
I think I can sum my father up in two words. The first word presented itself to me in the mail when I was seven years old. One of my many jobs was to retrieve the day’s mail, and I began to notice that a number of letters were addressed to “Lion Lee Jolles.” I had...
by Rob Jolles | Oct 18, 2013 | Sales Training
Here’s a story you’ve probably heard, if not participated in, many times in your career. A lead is passed your way, regarding the use of your services. You dutifully set an appointment with the potential prospect. Things are going well on the call, and the...
