by Rob Jolles | May 4, 2012 | Motivation, Sales Training
When I was recently working with a group of sales professionals, a discussion broke out that represented an interesting moment of truth. I was trying to convince this group that they were too caught up in the features of the product they were selling. I was trying...
by Rob Jolles | Apr 27, 2012 | Coaching and Mentoring, Motivation, Self Help
This week, I found myself in jolly old England, only I have to admit, I wasn’t too jolly when I first got here. An hour and a half in the immigration control line at the airport will weaken your jolliness a bit. I was detained by a power hungry immigration officer,...
by Rob Jolles | Apr 20, 2012 | Corporate Communications, Sales Training
So much has been written about the need to ask questions. Sometimes I feel guilty reminding people how important it is to ask questions. Need I remind you that the more people talk, the more they like the person they are talking to? I guess not. Should I remind you...
by Rob Jolles | Apr 13, 2012 | Coaching and Mentoring, Sales Training
There are few things that are indisputable when trying to learn about another individual. It all begins with trust. Here’s what I know to be true: No one is going to open up to another individual if they don’t trust him or her. Trust is earned....
by Rob Jolles | Apr 6, 2012 | Coaching and Mentoring, Corporate Communications, Management Training, Motivation, Self Help
Last week, I went to book a flight at the United website, and when I went to get my seat assignment, I was being asked to pay more for ticketing in the Premier Zone. This was second time that this happened; The first time was earlier this month. The first...
