by Rob Jolles | Apr 20, 2012 | Corporate Communications, Sales Training
So much has been written about the need to ask questions. Sometimes I feel guilty reminding people how important it is to ask questions. Need I remind you that the more people talk, the more they like the person they are talking to? I guess not. Should I remind you...
by Rob Jolles | Apr 13, 2012 | Coaching and Mentoring, Sales Training
There are few things that are indisputable when trying to learn about another individual. It all begins with trust. Here’s what I know to be true: No one is going to open up to another individual if they don’t trust him or her. Trust is earned....
by Rob Jolles | Apr 6, 2012 | Coaching and Mentoring, Corporate Communications, Management Training, Motivation, Self Help
Last week, I went to book a flight at the United website, and when I went to get my seat assignment, I was being asked to pay more for ticketing in the Premier Zone. This was second time that this happened; The first time was earlier this month. The first...
by Rob Jolles | Mar 30, 2012 | Motivation, Sales Training
There are a number of important questions that every salesperson must ask. Some of these questions involve gaining a commitment to change, the clarification of objections, earning the client’s trust, or even creating urgency. Some questions involve a final...
by Rob Jolles | Mar 23, 2012 | Coaching and Mentoring, Corporate Communications, Motivation, Sales Training, Self Help
Want to know a word that ironically trips a lot of people up? That word is “balance.” It is such a simple word, but it becomes complicated when you look at its applications. First, we seek balance in our lives. We want to be good to our friends and spouses,...
