Team Over Talent

I’m a sports fan; there’s no denying it.  I love the action – the drama – the excitement – and believe it or not, the interviews.  After all, when you have sales in your blood, the post game interviews are when you to hear the real selling! It’s important to...

The Dreaded Monotone Face

I’ve been noticing a new, rather disturbing phenomena that seems to be settling in on many of my virtual conversations.  The sound is good, the camera is sharp, the connection seems adequate, and the lighting is generally fine.  In our race to master this unique form...

Backed Into A Confrontation Corner

About nine years ago, I wrote a four-part BLArticle® miniseries dedicated to dealing with how to handle difficult behavior without direct confrontations.  There are a handful of ways to professionally avoid confrontations… but that doesn’t mean there’s never a...

Craps – The Perfect Metaphor For Success

I’ve never been much of a gambler.  I suffer from what I call the “John McEnroe Syndrome.” I dislike losing more than I enjoy winning, and that’s why you probably won’t ever see me in a casino.  I have gambled in the past, however, and the game that has always...