by Rob Jolles | Sep 7, 2012 | Coaching and Mentoring, Management Training, Motivation, Sales Training, Self Help
I have learned many different sales tactics over the years. When I worked at New York Life, I learned the “Live, Die, Quit” story, the “Hundred Man” story, and few other impressive scripts. When I worked at Xerox, I learned “SPIN Selling,” “Strategic...
by Rob Jolles | Jul 20, 2012 | Corporate Communications, Management Training, Motivation, Self Help
Nineteen years ago, I walked out the door and left my dream job with Xerox. I was a casualty of lack of recognition. My management teams, just like so many others, were never trained in how to give recognition, so they took the road most travelled. ...
by Rob Jolles | Apr 6, 2012 | Coaching and Mentoring, Corporate Communications, Management Training, Motivation, Self Help
Last week, I went to book a flight at the United website, and when I went to get my seat assignment, I was being asked to pay more for ticketing in the Premier Zone. This was second time that this happened; The first time was earlier this month. The first...
by Rob Jolles | Oct 21, 2011 | Coaching and Mentoring, Corporate Communications, Management Training, Motivation, Sales Training, Self Help
I was conducting a program in Denver last week, and the concept of “thinking outside the box” came up. It’s an overused phrase. It is astounding how many people think they’re operating “outside the box” when, in fact, they are stuck in their prison of familiarity. ...
by Rob Jolles | Oct 7, 2011 | Coaching and Mentoring, Corporate Communications, Management Training, Motivation, Sales Training, Self Help
There’s no sugarcoating it: The most challenging part of the job of a salesperson, a parent, or of anyone who wants to persuade, is to ask the more difficult questions. These are the questions that are sometimes referred to as “pain” questions. If you spend two...
by Rob Jolles | Sep 30, 2011 | Corporate Communications, Management Training, Motivation, Sales Training
One of the most common questions I am asked is, “How do you come up with all these BLArticle™ topics?” My answer is this: “I am what you might call a methodically observant person.” That means that I look for lessons in almost everything I do. I look for a lesson...
