by Rob Jolles | Apr 27, 2012 | Coaching and Mentoring, Motivation, Self Help
This week, I found myself in jolly old England, only I have to admit, I wasn’t too jolly when I first got here. An hour and a half in the immigration control line at the airport will weaken your jolliness a bit. I was detained by a power hungry immigration officer,...
by Rob Jolles | Apr 6, 2012 | Coaching and Mentoring, Corporate Communications, Management Training, Motivation, Self Help
Last week, I went to book a flight at the United website, and when I went to get my seat assignment, I was being asked to pay more for ticketing in the Premier Zone. This was second time that this happened; The first time was earlier this month. The first...
by Rob Jolles | Mar 30, 2012 | Motivation, Sales Training
There are a number of important questions that every salesperson must ask. Some of these questions involve gaining a commitment to change, the clarification of objections, earning the client’s trust, or even creating urgency. Some questions involve a final...
by Rob Jolles | Mar 23, 2012 | Coaching and Mentoring, Corporate Communications, Motivation, Sales Training, Self Help
Want to know a word that ironically trips a lot of people up? That word is “balance.” It is such a simple word, but it becomes complicated when you look at its applications. First, we seek balance in our lives. We want to be good to our friends and spouses,...
by Rob Jolles | Mar 16, 2012 | Motivation, Sales Training, Self Help
Would you like to know one of the most common questions a sales trainer hears? “How will we measure the success of your program?” Companies make significant investments in the training of their sales forces, and it certainly makes sense that they would like a method...
by Rob Jolles | Mar 9, 2012 | Coaching and Mentoring, Corporate Communications, Motivation, Sales Training, Self Help
Earlier this week, a client contacted me and made a simple, straightforward request: She asked for a program I don’t offer. I’m not trained in this particular topic; I don’t write about it, and I don’t deliver modules on it. My mind had a field day...
