United Breaks More Than Guitars

For close to forty years, I’ve been a loyal United Airlines customer.  In doing so, I’ve earned various premier status – logging in a minimum of 25,000 miles in the air a year, and crossing the lifetime million mile mark some years ago. Those million miles gets...

An Oldie… But Not So Goodie

I remember the excitement of learning my first, real presentation model.  Although I enjoyed public speaking, I had never received any formal training.  I learned an approach that I’m guessing many of you have heard before: Tell’em what you’re gonna tell’em, Tell’em,...