“It’s Not What You Say, But How You Say It”

by Rob Jolles | Jun 22, 2012 | Corporate Communications, Motivation, Public Speaking, Sales Training

When it comes to how we communicate, it’s interesting how much attention is paid to what we say.  We craft our words carefully, with nutty authors like me preaching to audiences about just how important these words can be.  However, when it comes to the emotional...

Handling Aggressive Behavior A BLArticle® Miniseries Rule Four: “The Confidence Of A King”

by Rob Jolles | Jun 15, 2012 | Coaching and Mentoring, Motivation, Public Speaking, Self Help

By now, I think everyone knows that the biggest fear people have is speaking in front of an audience.  But do you know why it is the biggest fear?  This fear isn’t based on what will happen if things go right.  It’s based on what will happen if things go wrong.  Guess...

Handling Aggressive Behavior A BLArticle® Miniseries Rule Three: “Flushing Out A Sniper”

by Rob Jolles | Jun 7, 2012 | Coaching and Mentoring, Motivation, Public Speaking

One of the most powerless feelings in the world is when you give a presentation in front of a crowd of people, and someone verbally attacks you or your presentation.  I’ve always referred to these people as “snipers” because they use the audience as their shield with...

Handling Aggressive Behavior A BLArticle® Miniseries Rule Two: “Let The Audience Help”

by Rob Jolles | May 31, 2012 | Corporate Communications, Motivation, Public Speaking, Sales Training

Putting on a presentation, and having someone from the audience take shots at you can throw even the most grizzled speakers.  Often adhering to the rule, “The first one is free” will allow you to maintain your dignity, and rise above it.  People can make awkward and...

Handling Aggressive Behavior A BLArticle® Miniseries – Rule One: “The First One Is Free”

by Rob Jolles | May 25, 2012 | Coaching and Mentoring, Motivation, Public Speaking, Self Help

The story of last week’s BLArticle® centered on a ridiculous move by another professional speaker who seemed fixated on a message I commonly deliver.  In his tirade, he referred to me as a “scab picker” and I used that attack as a leaping off point for a critical...

The Secret of Speaking Success

by Rob Jolles | Feb 3, 2012 | Corporate Communications, Motivation, Public Speaking, Sales Training

I’m on the road this week, outside the city of Philadelphia, conducting an Executive Presentation Skills program.  It’s a program I really like teaching because it allows me to go back to my roots.  After all, the first book I ever wrote was not a sales book, but a...