The Function of Dysfunction

I respect anyone who meticulously prepares to do the very best he, or she, can, no matter what the task. I certainly expect that same preparation from my doctor, my lawyer, my accountant, and the many other people I count on. I also expect that same level of...

Double-Check Your Checklist

It seems like such a simple matter. You’ve been scheduled to deliver a short presentation, perhaps a keynote. As with every presentation you deliver, a lot is riding on this one. In your mind, you’ve prepared in every way imaginable. Your checklist looks something...

Imaginary Friends

It’s pretty difficult to live our lives without having to deal with high-pressure situations. Perhaps it’s a critical interview, an important presentation, or a key sales call. You showed up with a lot on your mind – usually too much on your mind. You tried...