You Schmooze, You Can Lose

When I work with sales people and consultants, I can always count on one question being asked when we begin to talk about opening tactics: “How long do you schmooze for?” It’s a great question… and a complicated answer.  For those who don’t know what the word...

The Art Of The Spiel

Typically, we talk too much, we listen too little, and we tend to overwhelm others with our vast array of knowledge. That’s neither persuasive nor pleasant. It’s not a secret that I’m not a fan of product pitches. We’re led to believe that, by mastering our ability to...

Pens For Sale!

Good news; I have some pens for sale! You’re going to love them: I’m going to let them go for next to nothing, and I’ve got a lot of them. First, let me tell you about why I created them… If you’ve ever delivered a seminar or a keynote, or even attended one, you know...