by Rob Jolles | Feb 19, 2016 | Coaching and Mentoring, Corporate Communications, Public Speaking, Sales Training, Self Help, success
Through the years, I’ve upset my share of audiences by telling them how overrated product knowledge really is. Product knowledge allows you to competently provide another individual with your solutions to their questions, but it doesn’t necessarily allow you to dazzle...
by Rob Jolles | Jan 22, 2016 | Coaching and Mentoring, Corporate Communications, Public Speaking, Sales Training, Self Help
While we were growing up, I’m guessing most of us had some rather interesting part-time jobs. I know I had my fair share. One of my more unusual and challenging jobs was during my senior year of high school, when I worked as an umpire. With my best friend Bob, we...
by Rob Jolles | Oct 30, 2015 | Coaching and Mentoring, marketing, Sales Training
It sounds simple enough: If you want to influence someone’s perception of you, you must lead him or her to your particular strengths. This certainly makes a lot of sense, but doing it in a repeatable, predictable manner is a whole different story. The first step to...
by Rob Jolles | Sep 18, 2015 | Coaching and Mentoring, irony, Public Speaking, Sales Training, Self Help
Let’s face it, we’ve been raised with the idea that “more” is better, and if you really want to see this concept play out in all its glory, watch someone try to persuade another. What takes place is fairly predictable. I’m a huge fan of questions, but at some point in...
by Rob Jolles | Aug 21, 2015 | Coaching and Mentoring, Sales Training, Self Help
As a society, we just don’t seem to like silence! We’ll do just about anything to avoid it. We’ll spend countless hours preparing for conversations, just to make sure there won’t be any uncomfortable silences. We’ll talk when we have nothing to say. We’ll even throw...
by Rob Jolles | Jul 10, 2015 | Coaching and Mentoring, Corporate Communications, Sales Training
It’s common knowledge that the art of effective communication lies in our ability to ask questions and listen. I’m sure I didn’t just tell you something you haven’t heard before, but why is it so many people struggle with this simple concept? For years, I’ve tried to...
