The Great Equalizers

For years, I’ve specialized in two different topics:  I teach people how to influence the actions of others one-on-one, and I teach people how to influence the actions of others through presentations to groups of people. I have modules that teach how to initiate a...

The Most Forgotten Step in Closing

After teaching sales to many clients over the past few decades, I think one of my favorite seminars was the hostage negotiation seminar I conducted in Baltimore several years ago.  It was an exhilarating experience as I connected the world of selling to the world of...

“The One That Got Away”

While working for Xerox, I became the go-to guy when it came to meeting with our more eclectic clients.  I was responsible for working with clients who wanted to understand the Xerox methodology of selling, and wanted to integrate these concepts into their...