by Rob Jolles | Jun 22, 2012 | Corporate Communications, Motivation, Public Speaking, Sales Training
When it comes to how we communicate, it’s interesting how much attention is paid to what we say. We craft our words carefully, with nutty authors like me preaching to audiences about just how important these words can be. However, when it comes to the emotional...
by Rob Jolles | Jun 22, 2012 | Corporate Communications, Motivation, Public Speaking, Sales Training
When it comes to how we communicate, it’s interesting how much attention is paid to what we say. We craft our words carefully, with nutty authors like me preaching to audiences about just how important these words can be. However, when it comes to the emotional...
by Rob Jolles | May 31, 2012 | Corporate Communications, Motivation, Public Speaking, Sales Training
Putting on a presentation, and having someone from the audience take shots at you can throw even the most grizzled speakers. Often adhering to the rule, “The first one is free” will allow you to maintain your dignity, and rise above it. People can make awkward and...
by Rob Jolles | May 18, 2012 | Motivation, Sales Training, Self Help
Through our lives, we may be called a nickname or two. I had plenty of them. When I was five years old, my hair was very short, and my Dad called me “bur head.” If it came from my Dad, it was alright by me. I was called “Broadway” in high school, “Peppy” in...
by Rob Jolles | May 11, 2012 | Motivation, Sales Training
Let me set up a scenario for you that might sound familiar: You’ve worked hard to secure business with a prospect whose business you really wanted. Although there are a handful of competitors, it really should come down to you and one other strong competitor. Your...
by Rob Jolles | May 4, 2012 | Motivation, Sales Training
When I was recently working with a group of sales professionals, a discussion broke out that represented an interesting moment of truth. I was trying to convince this group that they were too caught up in the features of the product they were selling. I was trying...