by Rob Jolles | Jan 14, 2011 | Coaching and Mentoring, Management Training, Motivation, Self Help
Do you know the difference between “coaching” and “mentoring?” Most people don’t. As a matter of fact, most people use the two terms interchangeably as if there is no difference. Well, there happens to be a big difference. You could go to Webster’s...
by Rob Jolles | Jan 7, 2011 | Management Training, Motivation, Sales Training, Self Help
I admire my daughter. She will be graduating in five months, and when she does, she’s heading to New York to begin the working part of her journey through life. She has no job yet, no place to live yet, and she barely knows her way around Syracuse let alone one of...
by Rob Jolles | Dec 24, 2010 | Corporate Communications, Sales Training, Self Help
Mark these words well, because you won’t hear them uttered by me often. I received a cancellation for a presentation I was scheduled to deliver in January… and I’m happy about it. No, I haven’t been hitting the eggnog; I’m truly happy about it. The request came in...
by Rob Jolles | Dec 17, 2010 | Motivation, Self Help
This week’s blog was supposed to be about a sales message that I think would have hit home for many of us, but a chance encounter with a driver in Kansas City has interrupted that message. We’ll get to it another time. I need to tell you about my new...
by Rob Jolles | Nov 26, 2010 | Motivation, Sales Training, Self Help
It seems like yesterday when I sat in a room with a handful of developers at Xerox and together we created a sales model that would be a key component for not only the sales force at Xerox, but their clients as well. It was a model that would be used for decades and...
by Rob Jolles | Nov 19, 2010 | Corporate Communications, Motivation, Self Help
Hey, I have a novel idea – let’s pick on an industry that doesn’t seem to be in the news enough; the airline industry. Before you say, “Come on Rob, are you running out of blogs already!? This is too easy!” I’ll make you a deal. We’ll just...