It’s Okay To Have An Opinion

See if this scenario sounds familiar: There you are, ready to make a purchase.  The salesperson has had some difficulty listening and asking questions, but you maintained your composure.  Occasionally, you were even able to interrupt the...

The Language of Persuasion

Listen Here On Apple Podcasts Anybody who listens to Pocket Sized Pep Talks knows there’s nothing I enjoy more than talking about selling, and sales training. That’s because, when it’s done correctly, it can impact careers, and cultures. The creator of...

Connect The Decision Making Dots 

As a child, I remember one of my favorite games was connect the dots.  What initially looked like just a bunch of random dots on paper, could magically be connected to create an unexpected prize, and that prize was a picture. Well, when looking at how ideas...

Navigating Generational Friction at Work

Listen Here On Apple Podcasts Orwell once said, “Each generation imagines itself to be more intelligent than the one that went before it and wiser than one that comes after it.” Differences of any kind—whether they be race, religion, gender identity, or values—can...