Being There… Virtually

As we adjust to the new reality of virtual communication, online meetings have kicked into a whole new gear.  We want to be there for our clients, but for now, that’s going to have to be accomplished virtually. There is a big difference between inter-office virtual...

Uncertainty? It’s Shelf Building Time!

And so, here we are; smack dab in a sea of uncertainty!  It’s not just uncertainty; it’s a sea of many synonyms:  unpredictability, unreliability, precariousness, reservation, doubt… well, you get the point.  Uncertainty is like dental pain.  The fear of the pain that...

The Times They Are A-Changin’

I’m a talker.  No news there. I’m from a family of talkers.  Bump into anyone who came from the Jolles clan and you won’t question that statement either. I love teaching, motivating, and inspiring people, and I have been doing it for almost 40 years now.  I have no...

Don’t Just Tell A Story: Land It!

One of the hottest topics in selling, or professional speaking, is story telling.  After all, when you tell a good story, you can make your key point more memorable.  As a matter of fact, it’s over twenty times more memorable than just presenting facts!...

Righting A Wrong

I’ve preached the following words for years: When you’re having a conversation with someone, the more the other person speaks, the more trust they’ll have in you.  This is also true of an audience, and the best way to accomplish this task is to ask questions of your...