Uncertainty? It’s Shelf Building Time!

And so, here we are; smack dab in a sea of uncertainty!  It’s not just uncertainty; it’s a sea of many synonyms:  unpredictability, unreliability, precariousness, reservation, doubt… well, you get the point.  Uncertainty is like dental pain.  The fear of the pain that...

The Times They Are A-Changin’

I’m a talker.  No news there. I’m from a family of talkers.  Bump into anyone who came from the Jolles clan and you won’t question that statement either. I love teaching, motivating, and inspiring people, and I have been doing it for almost 40 years now.  I have no...

Don’t Just Tell A Story: Land It!

One of the hottest topics in selling, or professional speaking, is story telling.  After all, when you tell a good story, you can make your key point more memorable.  As a matter of fact, it’s over twenty times more memorable than just presenting facts!...

Righting A Wrong

I’ve preached the following words for years: When you’re having a conversation with someone, the more the other person speaks, the more trust they’ll have in you.  This is also true of an audience, and the best way to accomplish this task is to ask questions of your...

Industry Experience Vs Successful Experience

Recently, I was speaking with a client, who was looking to hire a salesperson.  The previous hire didn’t work out, and it was time for a change.  I had a fantastic candidate in mind, with years of successful sales experience, and then my client asked me the question:...