Be Strong… But Not Too Strong!

A few years ago, I was working on some branding ideas and training materials for a client when something caught my eye.  Although I’m usually focused and dialed in during meetings, I couldn’t get past the odd distraction that kept pulling me away from our...

Being There… Virtually

As we adjust to the new reality of virtual communication, online meetings have kicked into a whole new gear.  We want to be there for our clients, but for now, that’s going to have to be accomplished virtually. There is a big difference between inter-office virtual...

Uncertainty? It’s Shelf Building Time!

And so, here we are; smack dab in a sea of uncertainty!  It’s not just uncertainty; it’s a sea of many synonyms:  unpredictability, unreliability, precariousness, reservation, doubt… well, you get the point.  Uncertainty is like dental pain.  The fear of the pain that...

The Times They Are A-Changin’

I’m a talker.  No news there. I’m from a family of talkers.  Bump into anyone who came from the Jolles clan and you won’t question that statement either. I love teaching, motivating, and inspiring people, and I have been doing it for almost 40 years now.  I have no...

Don’t Just Tell A Story: Land It!

One of the hottest topics in selling, or professional speaking, is story telling.  After all, when you tell a good story, you can make your key point more memorable.  As a matter of fact, it’s over twenty times more memorable than just presenting facts!...