Lee Jolles – A Life Well Lived

I think I can sum my father up in two words. The first word presented itself to me in the mail when I was seven years old.  One of my many jobs was to retrieve the day’s mail, and I began to notice that a number of letters were addressed to “Lion Lee Jolles.”  I had...

The Negotiation Quagmire

Here’s a story you’ve probably heard, if not participated in, many times in your career.  A lead is passed your way, regarding the use of your services.  You dutifully set an appointment with the potential prospect.  Things are going well on the call, and the...

Lessons In How Not To Say You’re Sorry

All of us make mistakes. Some are bigger than others, and some are more in the public eye than others.  We seem to take a perverse pleasure in building our public figures up, only to take a greater pleasure in watching them fall, due to their mistakes.  A good example...