You Snooze, You Lose

They say opposites attract, and each morning, it’s on display in my house when the alarm goes off.  My wife, Ronni, loves the snooze bar.  She seems to look forward to not just tapping it or hitting it; when she goes for the snooze bar, she smacks it!  It’s almost a...

It’s All About The Effort

In 1986, along with four other trainers at Xerox, I was assigned to teach the new basic training program at Xerox called L87.  I had no idea why it was given that name.  After a dreadfully short period of time trying to learn it, I found myself up in front of a room...

I’ll Try vs. I Will

When you ask someone to do something, one of two answers are usually heard:  “I’ll try” or “I will.”  At first glance, these two responses sound a lot alike.  After all, aren’t we taught to always try, or try real hard or try our best?  Yes, it seems pretty easy to...