by Rob Jolles | Nov 11, 2011 | Coaching and Mentoring, Motivation, Self Help
It’s certainly no secret that I perform for a living. Sometimes I perform keynotes, and sometimes longer seminars and workshops. Sometimes I perform as a coach, and sometimes as a consultant. Sometimes I even perform just talking on the phone. By the way, so do...
by Rob Jolles | Oct 28, 2011 | Coaching and Mentoring, Corporate Communications, Motivation, Sales Training, Self Help
For a while, I’ve been working on a new book. The title, and the concept of the book are still under wraps, but that doesn’t mean we can’t learn a thing or two from it. Over the weekend, this book provided its first lesson to me. When a manuscript has been...
by Rob Jolles | Oct 21, 2011 | Coaching and Mentoring, Corporate Communications, Management Training, Motivation, Sales Training, Self Help
I was conducting a program in Denver last week, and the concept of “thinking outside the box” came up. It’s an overused phrase. It is astounding how many people think they’re operating “outside the box” when, in fact, they are stuck in their prison of familiarity. ...
by Rob Jolles | Oct 7, 2011 | Coaching and Mentoring, Corporate Communications, Management Training, Motivation, Sales Training, Self Help
There’s no sugarcoating it: The most challenging part of the job of a salesperson, a parent, or of anyone who wants to persuade, is to ask the more difficult questions. These are the questions that are sometimes referred to as “pain” questions. If you spend two...
by Rob Jolles | Sep 23, 2011 | Coaching and Mentoring, Corporate Communications, Motivation, Sales Training
Have you ever made the mistake of asking someone, “How’s business?” and after a rather over-the-top response, mumbled to yourself, “Sorry I asked?” It’s so easy to quietly fault the somewhat obnoxious, partially arrogant, and maybe a tad egotistical response. Well,...
by Rob Jolles | Sep 16, 2011 | Coaching and Mentoring, Corporate Communications, Motivation, Sales Training
The other day, I was conducting a coaching session when a rather simple and often used phrase came up. The phrase immediately made me wince. I’ll bet you’ve heard it before. It went like this: “I told my client that, among these products on the market, this...
