Handling Aggressive Behavior A BLArticle® Miniseries – Rule One: “The First One Is Free”

by Rob Jolles | May 25, 2012 | Coaching and Mentoring, Motivation, Public Speaking, Self Help

The story of last week’s BLArticle® centered on a ridiculous move by another professional speaker who seemed fixated on a message I commonly deliver.  In his tirade, he referred to me as a “scab picker” and I used that attack as a leaping off point for a critical...

The Secret of Speaking Success

by Rob Jolles | Feb 3, 2012 | Corporate Communications, Motivation, Public Speaking, Sales Training

I’m on the road this week, outside the city of Philadelphia, conducting an Executive Presentation Skills program.  It’s a program I really like teaching because it allows me to go back to my roots.  After all, the first book I ever wrote was not a sales book, but a...

Now Subbing For Bill Clinton… Rob Jolles?

by Rob Jolles | Dec 2, 2011 | Motivation, Public Speaking, Self Help

There are times in our lives when our number is called, and we have a job to do.  Sometimes it’s not a pretty job, and sometimes it’s not a fun job.  Sometimes we even know that our very best may not be good enough.  In the end, we are really left with...

Ten Listening Habits To Avoid

by Rob Jolles | Jul 8, 2011 | Coaching and Mentoring, Corporate Communications, Management Training, Motivation, Public Speaking, Sales Training, Self Help

I’d like to start this week’s BLArticle™ with a small confession. I’m about to try and teach you a thing or two about being a better listener. If I told you that I was a wonderful listener, my wife Ronni’s eyes would be rolling and my nose would be growing. Franklin...

A Two-Word Response To Pressure

by Rob Jolles | Jul 1, 2011 | Corporate Communications, Motivation, Public Speaking, Self Help

I was on the phone with a loyal BLArticle™ reader from Atlanta, and we started talking about that word I don’t like hearing very often; “nervousness.” I’ve already been over my views of eradicating that word from the Dictionary altogether and replacing it with the...

The Words AND the Tune

by Rob Jolles | May 20, 2011 | Coaching and Mentoring, Corporate Communications, Motivation, Public Speaking, Sales Training, Self Help

I was working with a client this week in Denver, and I was reminded of a very important lesson. You see, I’m a guy who understands the importance of words. I teach people how to create trust by using the correct words. I teach people how to create urgency by using the...