by Rob Jolles | Apr 20, 2012 | Corporate Communications, Sales Training
So much has been written about the need to ask questions. Sometimes I feel guilty reminding people how important it is to ask questions. Need I remind you that the more people talk, the more they like the person they are talking to? I guess not. Should I remind you...
by Rob Jolles | Apr 13, 2012 | Coaching and Mentoring, Sales Training
There are few things that are indisputable when trying to learn about another individual. It all begins with trust. Here’s what I know to be true: No one is going to open up to another individual if they don’t trust him or her. Trust is earned....
by Rob Jolles | Mar 30, 2012 | Motivation, Sales Training
There are a number of important questions that every salesperson must ask. Some of these questions involve gaining a commitment to change, the clarification of objections, earning the client’s trust, or even creating urgency. Some questions involve a final...
by Rob Jolles | Mar 23, 2012 | Coaching and Mentoring, Corporate Communications, Motivation, Sales Training, Self Help
Want to know a word that ironically trips a lot of people up? That word is “balance.” It is such a simple word, but it becomes complicated when you look at its applications. First, we seek balance in our lives. We want to be good to our friends and spouses,...
by Rob Jolles | Mar 16, 2012 | Motivation, Sales Training, Self Help
Would you like to know one of the most common questions a sales trainer hears? “How will we measure the success of your program?” Companies make significant investments in the training of their sales forces, and it certainly makes sense that they would like a method...
by Rob Jolles | Mar 9, 2012 | Coaching and Mentoring, Corporate Communications, Motivation, Sales Training, Self Help
Earlier this week, a client contacted me and made a simple, straightforward request: She asked for a program I don’t offer. I’m not trained in this particular topic; I don’t write about it, and I don’t deliver modules on it. My mind had a field day...
