by Rob Jolles | Sep 23, 2011 | Coaching and Mentoring, Corporate Communications, Motivation, Sales Training
Have you ever made the mistake of asking someone, “How’s business?” and after a rather over-the-top response, mumbled to yourself, “Sorry I asked?” It’s so easy to quietly fault the somewhat obnoxious, partially arrogant, and maybe a tad egotistical response. Well,...
by Rob Jolles | Sep 16, 2011 | Coaching and Mentoring, Corporate Communications, Motivation, Sales Training
The other day, I was conducting a coaching session when a rather simple and often used phrase came up. The phrase immediately made me wince. I’ll bet you’ve heard it before. It went like this: “I told my client that, among these products on the market, this...
by Rob Jolles | Jul 22, 2011 | Coaching and Mentoring, Motivation, Sales Training
I received an email from a good friend, and she asked me a question that I’d like to share with you; She asked me what I thought of the word “pitch.” She explained to me that she works with a salesperson who enjoys using the word “pitch” to describe his daily sales...
by Rob Jolles | Jul 8, 2011 | Coaching and Mentoring, Corporate Communications, Management Training, Motivation, Public Speaking, Sales Training, Self Help
I’d like to start this week’s BLArticle™ with a small confession. I’m about to try and teach you a thing or two about being a better listener. If I told you that I was a wonderful listener, my wife Ronni’s eyes would be rolling and my nose would be growing. Franklin...
by Rob Jolles | Jun 17, 2011 | Corporate Communications, Motivation, Sales Training
If I had a nickel for every time someone spouted out the phrase, “we all sell,” I’d have enough nickels to pay for Redskin parking. Trust me, that’s a lot of nickels! Yes, it’s true that we all sell, and for people who sell for a living, I might be preaching to the...
by Rob Jolles | Jun 10, 2011 | Corporate Communications, Sales Training
This past week I went hunting for a flip-flop sandal, and a BlArticle™ appeared out of thin air. Don’t think for a second you are entering into a “fluff piece.” Through this harmless search, I ended up finding a critical business lesson. Let me bring you up to speed...