by Rob Jolles | Oct 7, 2011 | Coaching and Mentoring, Corporate Communications, Management Training, Motivation, Sales Training, Self Help
There’s no sugarcoating it: The most challenging part of the job of a salesperson, a parent, or of anyone who wants to persuade, is to ask the more difficult questions. These are the questions that are sometimes referred to as “pain” questions. If you spend two...
by Rob Jolles | Sep 30, 2011 | Corporate Communications, Management Training, Motivation, Sales Training
One of the most common questions I am asked is, “How do you come up with all these BLArticle™ topics?” My answer is this: “I am what you might call a methodically observant person.” That means that I look for lessons in almost everything I do. I look for a lesson...
by Rob Jolles | Sep 23, 2011 | Coaching and Mentoring, Corporate Communications, Motivation, Sales Training
Have you ever made the mistake of asking someone, “How’s business?” and after a rather over-the-top response, mumbled to yourself, “Sorry I asked?” It’s so easy to quietly fault the somewhat obnoxious, partially arrogant, and maybe a tad egotistical response. Well,...
by Rob Jolles | Sep 16, 2011 | Coaching and Mentoring, Corporate Communications, Motivation, Sales Training
The other day, I was conducting a coaching session when a rather simple and often used phrase came up. The phrase immediately made me wince. I’ll bet you’ve heard it before. It went like this: “I told my client that, among these products on the market, this...
by Rob Jolles | Jul 22, 2011 | Coaching and Mentoring, Motivation, Sales Training
I received an email from a good friend, and she asked me a question that I’d like to share with you; She asked me what I thought of the word “pitch.” She explained to me that she works with a salesperson who enjoys using the word “pitch” to describe his daily sales...
by Rob Jolles | Jul 8, 2011 | Coaching and Mentoring, Corporate Communications, Management Training, Motivation, Public Speaking, Sales Training, Self Help
I’d like to start this week’s BLArticle™ with a small confession. I’m about to try and teach you a thing or two about being a better listener. If I told you that I was a wonderful listener, my wife Ronni’s eyes would be rolling and my nose would be growing. Franklin...
