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Rob Jolles: Speaker, Author, Consultant, Coach
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A Lesson In How NOT To Treat Your Most Loyal Customers

by Rob Jolles | Apr 6, 2012 | Coaching and Mentoring, Corporate Communications, Management Training, Motivation, Self Help

Last week, I went to book a flight at the United website, and when I went to get my seat assignment, I was being asked to pay more for ticketing in the Premier Zone.  This was second time that this happened; The first time was earlier this month.  The first...

Keep It All In Balance

by Rob Jolles | Mar 23, 2012 | Coaching and Mentoring, Corporate Communications, Motivation, Sales Training, Self Help

Want to know a word that ironically trips a lot of people up?  That word is “balance.”  It is such a simple word, but it becomes complicated when you look at its applications.   First, we seek balance in our lives.  We want to be good to our friends and spouses,...

Avoiding The Voices

by Rob Jolles | Mar 9, 2012 | Coaching and Mentoring, Corporate Communications, Motivation, Sales Training, Self Help

Earlier this week, a client contacted me and made a simple, straightforward request:  She asked for a program I don’t offer.  I’m not trained in this particular topic; I don’t write about it, and I don’t deliver modules on it.  My mind had a field day...

It’s Not Always Who’s First – It’s Who’s Protected!

by Rob Jolles | Mar 2, 2012 | Coaching and Mentoring, Motivation, Self Help

About six months ago, I heard some rather troubling news from a company in Europe that delivers programs for me.  They conduct “Customer Centered Selling” workshops in a variety of countries.  They received a letter from a lawyer asking them to stop using the term,...

A New And Old Reminder To Never Stop Believing

by Rob Jolles | Feb 17, 2012 | Coaching and Mentoring, Corporate Communications, Motivation, Sales Training, Self Help

If I asked you what NBA star holds the record for most points scored in his first five starts, you might guess Lebron, Kobe, Shaq, Johnson, Bird, Durant, Jordon, or so many others.  Of course, you’d be wrong because the record was just set, this past week, by a...

Good-Bye Angelo Dundee – You Taught us Well

by Rob Jolles | Feb 10, 2012 | Coaching and Mentoring, Corporate Communications, Motivation, Sales Training, Self Help

This past week marked the passing of a man many may remember, and many others may have never heard of.  I’m referring to an old boxing trainer, and legendary corner man, Angelo Dundee.  He trained many famous fighters, including Muhammad Ali, George Foreman, and Sugar...
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